ANGULUS repair service

We design quality that can be maintained.

We want your ANGULUS shoes to last as long as possible. That’s why we have the ANGULUS REPAIR SERVICE. We repair your shoes free of charge within the first two years.

ANGULUS are high-quality shoes made from natural materials that last a long time and are constructed in a way that makes repairs possible if they should break.

It can be the sole coming loose, a button falling off, or a troublesome stitch. These are often easy to repair, and we will help you with them.

How does the repair process work?

Repairs are carried out by our regular cobbler, or you can go to your own cobbler and have the costs covered by us. We can also supply spare parts that you can take to your local cobbler if you wish.

Within the first two years, we offer free repairs for damages covered by the ANGULUS REPAIR SERVICE - see more below.

Repairs with us typically take 1–2 weeks.

Please contact us if you have any questions about repairs or need assistance.

Please fill out our claim form with proof of purchase and photos of the damage. We will get back to you as soon as possible.

What can be repaired?

We do what we can, but unfortunately not everything can be repaired. The most common repairs are:

✔️ Gluing of the sole.

✔️ Detached stitching on the sole.

✔️ Replacement of eyelets and hooks.

✔️ Stitching.

✔️ Broken elastic on a buckle.

✔️ Replacement of buckles, snaps and rivets.

✔️ Zipper stops and pulls.

If there is a defect on the shoe that is covered by warranty and cannot be repaired, we will of course offer the option to exchange the shoe for a new pair or issue a refund.

We cannot repair damage caused by wear or lack of care. Likewise, scratches on leather, patent leather, pony hair, glitter and embroidery cannot be repaired.

If there is a manufacturing defect on the shoe that falls within the warranty and cannot be repaired, we will of course offer the option to exchange the shoe for a new pair or issue a refund.

How to use Angulus's repair service

If you bought your shoe at angulus.dk and a defect has occurred, you can file a claim here.

If you bought the shoes from one of our retailers, please contact them. They will guide you further – this applies to both physical stores and webshops.

If the shoe can be repaired you can choose to go to your nearest cobbler. If we have approved the repair, we will cover your expenses for it.

We can also send you a shipping label so you can easily and free of charge send your shoes directly to our cobbler. After repair we will send the shoes back to you.

Protect your shoes during transport

Pack your shoes well when you send them for repair to avoid damage during transport.

If you have the original shoe box and packaging, it is advantageous to use it. If not, we recommend packing the shoes separately – for example in individual fabric bags – to avoid rubbing during shipment. Shoes should always be sent in a cardboard box or other packaging that prevents impact damage in transit.

We ensure that the shoes are returned safely and protected after repair.

Care: Take good care of your shoes

Shoes stay looking good longer when they are cared for regularly. It doesn’t have to take long, and the result is clearly visible and noticeable.

With daily use, it’s a good idea to care for your shoes about every 14 days. Weather conditions also affect how often this is necessary — especially if the shoes are exposed to rain and snow.

Read more here about how to best care for your shoes depending on the material: ANGULUS care

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