ANGULUS repair service

We design quality that can be maintained.

We want your ANGULUS shoes to last as long as possible. That's why we have the ANGULUS repair service. We repair your shoes free of charge within the first two years.

ANGULUS are quality shoes in natural materials that last a long time and are made in a way that allows good repair options if they should break.

It can be the sole coming loose, a button falling off or a troublesome stitch. These are often easy to repair, and we will help you with that.

How does the repair process work?

Repairs are carried out by our trusted shoemaker, or you can go to your own shoemaker and have the costs covered by us. We are also happy to supply spare parts that you can take to your local shoemaker if you wish.

Within the first two years, we offer free repair for damages covered by the ANGULUS repair service - see more below.

Repairs with us typically take 1-2 weeks.

Please contact us if you have any questions about repairs or need assistance.

Please fill out our claims form with proof of purchase and photos of the damage. We will get back to you as soon as possible.

What can be repaired?

We do what we can, but unfortunately not everything can be repaired. The most common repairs are:

✔️ Gluing of the sole.

✔️ Detached stitching in the sole.

✔️ Replacement of eyelets and hooks.

✔️ Stitching.

✔️ Broken elastic on the buckle.

✔️ Replacement of buckles, snaps and rivets.

✔️ Zipper stops and pulls.

If there is a defect on the shoe that is covered by our warranty and cannot be repaired, we will of course offer the option to exchange the shoe for a new one or a refund.

We cannot repair damage caused by wear and tear or lack of care. Likewise, scratches on leather, patent leather, pony hair, glitter and embroidery cannot be repaired.

If there is a manufacturing defect on the shoe that falls within the warranty and cannot be repaired, we will of course offer the option to exchange the shoe for a new one or a refund.

How to use ANGULUS' repair service

If you bought your shoe on angulus.dk and a defect has occurred, you can file a claim here.

If you bought the shoes from one of our retailers, please contact them. They will guide you further – this applies to both physical stores and webshops.

If the shoe can be repaired, you can choose to take it to your local shoemaker. If we have approved the repair, we will cover your expenses.

We can also send you a shipping label so you can easily and free of charge send your shoes directly to our shoemaker. After the repair we will return the shoes to you.

Protect your shoes during transport

Pack your shoes well when you send them in for repair to avoid damage during transport.

If you have the original shoe box and packaging, it is advantageous to use it. If not, we recommend packing the shoes separately – for example in individual cloth bags – to avoid rubbing during shipment. The shoes should always be sent in a cardboard box or something that prevents impact damage during transit.

We ensure that the shoes are returned to you safely and protected after the repair.

Care: Take good care of your shoes

Shoes stay looking good longer when they are cared for regularly. It doesn't have to take long, and the results can be clearly seen and felt.

With daily use, it is a good idea to care for the shoes approximately every 14 days. Weather conditions also affect how often it is necessary - especially if the shoes are exposed to rain and snow.

Read more here about how to best care for your shoes depending on the material: ANGULUS care

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